ITFM Financial webinar with VW and Forrester

Drive the change with IT Financial Management

How VW supports digital services for 80 clients in 35 countries 

Your speakers: Leading industry analysts and business leaders

Bobby Cameron, Vice President, Principal Analyst, Infrastructure & Operations Professionals, Forrester

Bobby Cameron
Vice President, Principal Analyst, Infrastructure & Operations Professionals, Forrester

Sanjiv Sachdev, Director, Strategic Business Value Consulting, Serviceware

Sanjiv Sachdev
Director, Strategic Business Value Consulting, Serviceware

Julia Koopten,Leader IT & Service Level Management, Volkswagen Financial Services

Julia Koopten
Leader IT & Service Level Management, Volkswagen Financial Services

Robin Baum, Head of Quality Management Customer Service, Direct Bank

Robin Baum
Head of Quality Management Customer Service, Volkswagen Financial Services

Webinar Overview

Date: 16th June 2021
Time: 3.30pm BST / 4:30pm CET

Duration: 60 minutes


Designed to inform you

Join our leadership webinar to find out how you can make cost savings from your IT budget that enable you to deliver real progress within your digital business.

Hear from our guest speakers from Forrester, Bobby Cameron, Principal Analyst and VP and Bill Martorelli, Principal Analyst, who will outline the current and future relevance of ITFM. 

Julia Koopten, Leader IT & Service Level Management and Robin Baum, Head of Quality

Register for the Webinar

Management Customer Service, Volkswagen Financial Services will share how they transformed their ITFM to ensure digital growth across 80 clients in 35 countries using Serviceware Financial. 

While Sanjiv Sachdev, Director, Strategic Business Value Consulting at Serviceware will provide insights into best practice driven end-to-end ITFM process automation and value generation with
Serviceware Financial software. 

Agenda

  • The future of IT Financial Management, Bobby Cameron and Bill Martorelli, Forrester
  • Succeeding with proper IT Controlling, Julia Koopten and Robin Baum, VW Financial Services
  • Serviceware Financial ITFM process automation and value generation, Sanjiv Sachdev, Serviceware

Key Takeouts

  • Why ITFM will be highly relevant for your organization in 2021

  • How VW Financial Services, with a catalogue of over 400 Business Services, used Serviceware Financial to:
    • Calculate business service TCO and unit costs
    • Enable consumption-based charging for business owners
    • Optimise run vs grow costs
    • Comply with transfer pricing reporting requirements

  • Hear how Serviceware Financial can help you gain transparency across your technology costs and deliver value to your business.

Can't attend the webinar? Register anyway and we'll send you a link to the recording as soon as it's available.