About the webinar
Enterprise Service Management: Achieving (Partial) Digital Transformation
Extending the benefits of ITSM to the lines of business, Enterprise Service Management (ESM) helps organizations to achieve operational efficiencies and deliver exceptional employee experiences.
Start watching now and benefit from the experience of the Forrester analysts to implement your Enterprise Service Management strategy.
What you'll learn:
- “Digitally Transform or Disappear” – the relevance of ESM for the Digital Transformation
- Deep-Dive ESM – the key areas to improve with ESM
- Achieving ESM – the way to bring ESM successfully to your organization