Webinar

Enterprise Service Management: Achieving (Partial) Digital Transformation

Calendar
On demand
Duration: 40 minutes

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About the webinar

Enterprise Service Management: Achieving (Partial) Digital Transformation

Extending the benefits of ITSM to the lines of business, Enterprise Service Management (ESM) helps organizations to achieve operational efficiencies and deliver exceptional employee experiences. 

Start watching now and benefit from the experience of the Forrester analysts to implement your Enterprise Service Management strategy.

What you'll learn:

  • “Digitally Transform or Disappear” – the relevance of ESM for the Digital Transformation
  • Deep-Dive ESM – the key areas to improve with ESM
  • Achieving ESM – the way to bring ESM successfully to your organization

Speakers

Will McKeon-White Analyst, Forrester

Will McKeon-White

Analyst, Forrester