Webinar

Streamline Approval Processes with AI

Calendar
On demand
Duration: 30 minutes

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About the webinar

AI-based Service Lifecycle Management

ITFM software optimizes the management of IT costs by streamlining processes and providing reliable data and clear metrics. So far so good. With AI at the heart of the Serviceware platform, you will get extensive support in managing the processes around IT financial management and technology business management from 2024 onwards.

Enjoy integrated approval processes, automatic service descriptions, workflow-related communication to historical documentation / traceability and automated email notifications. Let AI assist you in managing your IT service catalog with ease. Let AI guide you towards your next steps. AI will support Serviceware customers in the holistic lifecycle management of IT services. 

Insights you'll gain:

  • Experience and explore AI-assisted integrated approval processes, automatic service descriptions, workflow-related communication, historical documentation / traceability and automated email notifications. We call it "AI-based Service Lifecycle Management".
  • How to use the platform to dramatically simplify the financial presentation and billing of individual levels of the service catalog. The use case will include the management of the service portfolio and enable changes along the service lifecycle management. 
  • Learn how to collaboratively control the service lifecycle of your services in the future.
  • Explore the next processes that will be taken to a new level with AI.

Speakers

Fabian Mieloch

Fabian Mieloch

Head of Global PreSales, Serviceware SE

Oliver Lorig

Oliver Lorig

Senior Solution Engineer International, Serviceware SE